Terms of use
What happens when I use EnergyFriend?
You stay in control of your electricity choices.
In plain words
- Will you sign me up without asking?
- No. Comparing or watching never signs you up.
- Is the estimate my whole bill?
- Not always. Check what each price includes.
- What should I read before signing up?
- The provider’s price sheet, terms and your rights.
- Does using the app start a paid membership?
- No. Comparing is free.
The full wording for each answer is below.
Will you sign me up without asking?
No. Comparing or watching never signs you up.
No. Uploading a bill, comparing plans or starting a watch does not authorize a switch, cancellation or bill payment.
Is the estimate my whole bill?
Not always. Check what each price includes.
Check what the displayed price includes. Estimates can differ from future bills. A price marked “before tax” excludes tax.
Are savings guaranteed?
No.
No. Usage, rates and switching fees can change the result. The provider must confirm availability for your home and start date.
What should I read before signing up?
The provider’s price sheet, terms and your rights.
Read the provider’s price sheet (Electricity Facts Label), Terms of Service and Your Rights as a Customer. Its agreement governs your electricity service.
Does using the app start a paid membership?
No. Comparing is free.
No. Your comparison is free. A paid service would require a separate agreement.
The short version
Will you switch me without asking?
Looking at plans does not sign you up.
Does comparing sign me up?
No. You can explore costs without signing a contract.
What am I signing?
Your provider’s contract. Check its price, fees and start date.
How do I know it’s done?
Your provider confirms the signup and start date. Keep that proof.